Frequently asked questions for Buyers

 

Where does your inventory come from?

Great question. The inventory comes from a variety of sources.   Some come from contractors, some from businesses, some from auctions of overstock or scratch and dent merchandise and some come from everyday people that did a home project and no longer need the equipment.   Just about every household can be a customer to save money on that one time project or get money back from tools that would have just been lying in the garage.

 

You have a pretty small location, do you have more products available than what is in the store?

 YES! We stock the most popular items in the store but we maintain several warehouses nearby that house additional inventory.   You can click on the product inventory icon and it will take you to our online eBay catalog.  Unfortunately we can't post everything there, but we usually put items $50 and more on the site.  We also post on our Facebook page for shipments coming in and specialized products on Craigslist.    If you need a product that may not be in the store, contact us and we can be sure to bring it into stock at the shop.  Give us a days notice is usually best. 

 

What is a “Wish List”?

 Dad’s Consignment offers the opportunity to put in a wish list for projects you may be planning. We will be on the lookout for products that match your project needs and will email you when something comes in. No obligation to buy, but it can save you a lot of money if you have the time to plan ahead.

Either fill out the online form, or simply email brad@dadsconsignment.com and will we start working on it.

 

We are interested in purchasing a product from you but concerned about it not working properly after we get it home. What is your return policy?

 Dad's Consignment attempts to test all equipment before accepting it for consignment so it should be in good shape before you purchase, however some products cannot be tested for full functionality.  If a defect should arise Dad's offers a limited 7 days return policy on most tools and equipment unless stated otherwise at time of purchase.   

Given the nature of tools, the return policy is limited in the fact that someone could buy the equipment, use it for their specific purpose and return it saying it doesn't work.   If we feel the item is working properly, damaged through accident or purposely, or the return policy was abused beyond normal business conditions, we will not return the product.

 

What is the Preferred Return Consignment Program?

 

If you only need the product only for a limited time, Dad's offers a Preferred Return Consignment program (PRC) as a great alternative to renting. The PRC program offers customers who re-consign a previously purchased product at a preferred consignment rate.   For example- You purchase a $200 Hardwood Floor nailer for a two week project. When you return it, our typical consignment rate would be a 60% Consignee/40% Store split. With the PRC program, we would offer you the preferred rate of 70% /30% as a thank you for your business.   A two week rental of a Hardwood Floor nailer would easily be over $100 ( probably a lot more) but with the PRC program it is usually less than $60 and you can use it at your leisure.

 

The PRC program works great on products that have a consistent demand as they will usually sell quickly and at comparable prices to the original purchase.   Highly specialized items may take longer to sell and the pricing may vary from the original price depending on market conditions.

 

Why buy from Dad’s Consignment?

 

Craigslist

Ebay

Dad's

Secure location where cash or credit card sales can be transacted safely

No

No

Yes

Abilty to test products prior to purchase

No

No

Yes

Accepts Credit card and Paypal securely

No

Yes

Yes

 

Return policy

No

Depends

Yes

 

Buy it today, use it today

Depends

No

Yes

Buyback program

No

No

Yes

Follow us on Facebook or our website for the latest information about the store

No

No

Yes

Ability to put in a “wish list” of products you might be in the market for future projects

No

No

Yes